After Sales Logistics at Visteon

In cooperation with the After Sales Department at Visteon Corporation, LOCOM consulting analyzed, redesigned, and realized Visteon’s Aftermarket Supply Chain.

Moving Visteon’s European central warehouse to Cologne brought improvement and middle-term reorientation. It shortens reaction time from orders to customer delivery and improves assortment availability. The result is complete supply chain visibility.

Spare parts logistics faces extraordinary challenges:

• Broad assortments
• Varying item movement rates
• High levels of availability
• Fastest possible deliveries

Meeting these demands is crucial for customer satisfaction and market success.

Visteon is one of the world’s largest first-tier suppliers for the automotive industry. In 29 plants employing 20,000 in Europe, Visteon produces components and parts for almost all automobile manufacturers.
Parts and accessories sectors in both OEM and the free market belong to the “Customer Business Group (CBG) Aftermarkets” at Visteon.